FAQs
How about Warranties?
Norwood Eyecare warrants all Ophthalmic Equipment.
The majority of our used equipment and equipment has been refurbished by our providers and comes with a standard 120-day warranty. Ophthalmic Equipment listed by independent vendors is sold’ as is.’ In case you have warranty queries about employed ophthalmic and optical equipment, please contact us to affirm warranty details.
Every used Ophthalmic Equipment we sell is tested and calibrated.
What Payment Accepted?
Best Ways to Send Money Internationally
1. Bank Transfer / Wire Transfer
Please make payment to our bank account. Go to the nearest bank or send a transfer via internet banking. Just bring the bank details the system generated for you to the nearest bank to complete the transfer or go to your internet banking account to complete this transfer.
2. PayPal
We no longer accept PAYPAL.
NOTE: You can use the credit card online via TransferWise.com
Transferring via PayPal costs a minimum of 4.5% when transferring money across borders. MassPay, their cheapest method charges a 2% fee and then adds a 2.5% currency transfer fee.
If you send $1000 abroad, PayPal charges you $45. By using TransferWise, you are only charged a maximum of 1% for the transfer and no hidden fee for the currency exchange, which means the total cost is $10. That’s quite a difference!
3. Credit Card
Since June 2018, we no longer accept credit cards due to Interchange fees, also known as “swipe fees,” are about 4.5% per transaction.
NOTE : You can use the credit card online via TransferWise.com
How are you able to keep your prices Cheaper?
Very Good Question… Our overhead is extremely low as we don’t have any inventory costs. Additionally, we have nominal staff overhead, a huge supplier network, and competitive drop-ship policies. We are really an Online Business.
How about Returns Policy ?
Buyer agrees that no equipment can be returned to Seller without written permission by Seller, and Buyer agrees to adhere to a restocking charge of up to 30 percent, and shipping and handling can be charged on items returned within 30 days.
The next merchandise may not be returned for credit or exchange:
• Product held longer than 30 days from the original bill
• Special Order Items
• Discontinued Products.
What if my items are damaged or defective?
In case you’ve received something damaged or faulty, or you think it may have been incorrectly listed, we apologize and are here to assist you.
In case your item is damaged or faulty, please be aware that after it’s been obtained at Norwood Eyecare, it will be assessed and tested. If your thing works or it is undamaged, it might be sent back to you so you can enjoy your purchase with a refund provided.
When returning your item, please wrap the box with plastic or paper and don’t affix any tape into the product packaging.
FAQs
How about Warranties?
Norwood Eyecare warrants all Ophthalmic Equipment.
The majority of our used equipment and equipment has been refurbished by our providers and comes with a standard 120-day warranty. Ophthalmic Equipment listed by independent vendors is sold’ as is.’ In case you have warranty queries about employed ophthalmic and optical equipment, please contact us to affirm warranty details.
Every used Ophthalmic Equipment we sell is tested and calibrated.
What Payment Accepted?
Best Ways to Send Money Internationally
1. Bank Transfer / Wire Transfer
Please make payment to our bank account. Go to the nearest bank or send a transfer via internet banking. Just bring the bank details the system generated for you to the nearest bank to complete the transfer or go to your internet banking account to complete this transfer.
2. PayPal
We no longer accept PAYPAL.
NOTE: You can use the credit card online via TransferWise.com
Transferring via PayPal costs a minimum of 4.5% when transferring money across borders. MassPay, their cheapest method charges a 2% fee and then adds a 2.5% currency transfer fee.
If you send $1000 abroad, PayPal charges you $45. By using TransferWise, you are only charged a maximum of 1% for the transfer and no hidden fee for the currency exchange, which means the total cost is $10. That’s quite a difference!
3. Credit Card
Since June 2018, we no longer accept credit cards due to Interchange fees, also known as “swipe fees,” are about 4.5% per transaction.
NOTE : You can use the credit card online via TransferWise.com
How are you able to keep your prices Cheaper?
Very Good Question… Our overhead is extremely low as we don’t have any inventory costs. Additionally, we have nominal staff overhead, a huge supplier network, and competitive drop-ship policies. We are really an Online Business.
How about Returns Policy ?
Buyer agrees that no equipment can be returned to Seller without written permission by Seller, and Buyer agrees to adhere to a restocking charge of up to 30 percent, and shipping and handling can be charged on items returned within 30 days.
The next merchandise may not be returned for credit or exchange:
• Product held longer than 30 days from the original bill
• Special Order Items
• Discontinued Products.
What if my items are damaged or defective?
In case you’ve received something damaged or faulty, or you think it may have been incorrectly listed, we apologize and are here to assist you.
In case your item is damaged or faulty, please be aware that after it’s been obtained at Norwood Eyecare, it will be assessed and tested. If your thing works or it is undamaged, it might be sent back to you so you can enjoy your purchase with a refund provided.
When returning your item, please wrap the box with plastic or paper and don’t affix any tape into the product packaging.
